Kingston Hill Branch: 020 8546 1407

Fairfield Branch: 020 8546 1771

Grove Crescent Branch: 020 8417 2204


Contact us online

Repeat prescriptions

To order a repeat prescription

If you do not have access the internet then you can call your Pharmacy who will help with your request and deal with us.

Several of the local pharmacies provide a service for ordering and collecting repeat prescriptions e.g. Hawks Pharmacy on TEL : 020 8296 0152.  Please speak to your regular pharmacy to see if they offer this service.

Find your nearest pharmacy on the NHS website.

Your prescription will be ready for collection 72 working hours after your order has been received. Only order a repeat prescription if you have less than 7 days of medication remaining.

We can also post your prescription to you if you provide us with a stamped, addressed envelope.

Find out more about registering for online services.

Prescription queries

We do not take prescription requests over the phone and only deal with medication queries after 10.00am

Electronic prescriptions service (EPS)

If you get regular prescriptions or are already using a prescription collection service (where a pharmacy collects prescriptions from your GP practice for you) then choosing a pharmacy to dispense all your prescriptions may save you time by avoiding unnecessary trips to your GP.

You will still order your repeat prescriptions in the same way as you do now, but your prescriptions will be sent electronically to the pharmacy or dispenser of your choice.

You will not have to collect a paper repeat prescription from your GP practice.

Go to the NHS website for further information

Medication reviews

We have a duty to review your health and medicines regularly. We will let you know if you need to make an appointment for a medication review with either our practice nurses or your doctor. If you are due a medication review or require a blood test or blood pressure check you will be asked to make an appointment with the relevant clinician. We now have a Clinical Pharmacist who carries out medications reviews. Repeat prescriptions will not routinely issued if patients are not reviewed.

If you need urgent advice about your medication outside our surgery hours, please call NHS 111.

NHS prescription charges and exemptions

Go to the NHS website for the latest prescription charges and exemption criteria.

Date published: 14th June, 2023
Date last updated: 19th February, 2024