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Complaints policy

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Branch Manager  at your specific branch  in writing. Every effort will be made to answer your concerns as soon as possible.

Kingston Hill Branch

Pat Jones
Fairhill Medical Practice
81 Kingston Hill
Kingston upon Thames
Surrey KT2 7PX

Fairfield Branch 

Parvin Mawji
Fairhill Medical Practice
14 Fairfield South
Kingston upon Thames
Surrey KT1 2UJ

University Branch (Health Centre) 

Susan Ingram
Fairhill Medical Practice
Penrhyn Road
Kingston upon Thames
Surrey KT1 2EE

Please click on the link to obtain the form.
Practice Complaints Procedure Leaflet (2)